The Arc of Illinois brings together advocates, connects people with disabilities and families, trains and educates and provides resources and supports. This position is new to The Arc of Illinois and the individual filling this position will work with both the Family to Family Health Information Center and the Illinois Life Span Program. Both programs offer information and resources to people with disabilities and families to ensure that people can access services, healthcare and supports in the community.

This is currently a full-time position, based in the Chicago/Chicago suburban area. Required attributes and skills include:

  • Bilingual in Spanish and English – meeting the qualifications of a trained Spanish language interpreter
  • Parent/family member of child with a disability or special health care need with experience in parent outreach, training and support
  • Excellent verbal and written communication skills in both English and Spanish
  • Knowledge of the developmental disability service system in Illinois
  • Understanding/expertise in benefits and resources, including Medicaid and insurance issues for children and adults with disabilities
  • Ability to work flexible hours including occasional evenings and weekends
  • Ability to travel, primarily in the Chicago and suburban area, for outreach events/activities. Available also for limited statewide and national travel
  • Strong computer, internet, and research skills
  • Self-directed and highly motivated

Some of the responsibilities of this position include:

  • Presenting to and providing training at outreach events, group meetings, conferences, workshops, etc.
  • Addressing incoming calls for information and resources from both English and Spanish speaking consumers
  • Responding to inquiries for information made via the website and e-mail
  • Assisting with website development and maintenance
  • Accurate and timely record keeping and reporting
  • Participation in achievement of outcomes/deliverables for Illinois Life Span and the Family to Family Health Information Center
  • Assisting Spanish speaking consumers as needed for all programs of The Arc of Illinois

Other requirements

  • Bachelor’s degree (or equivalent) and human service work experience desired
  • Reliable car for travel to meetings, training and outreach events (with mileage reimbursement)
  • This position allows for a home-based office that supports confidential communications with families or office space with The Arc of Illinois.
  • Able to work on a consistent and somewhat variable schedule, which includes availability during the workday as well as some evenings and weekends.

Interested and qualified individuals please submit by email only a cover letter, resume including salary requirements, and writing sample to Deb Fornoff at Thank you!

Application deadline: October 12, 2018

This is a full time position. Under the direction of the Business Manager, the Administrative Assistant provides clerical support to the executive staff of The Arc of Illinois.

Duties and Responsibilities

Coordinate the Executive Director’s schedule, meeting arrangements and correspondence as needed. Provide administrative support to all departments as needed. Answer all incoming calls, directing callers to the appropriate staff person, taking accurate messages and providing assistance to the caller (or visitor) in the form of a referral or request for information or materials. Open and distribute mail, general typing, filing and other related administrative duties. Maintain accurate databases pertaining to Arc memberships, seminars and Consumer Stipends.


High school diploma with a minimum of three years general secretarial and office experience. Must be computer proficient, experienced in Word, Excel, Access.

Supervisory Relationships

Reports to the Business Manager. Has daily ongoing contact with the Executive Director and other management staff.

Skills & Knowledge

Excellent verbal and written communication skills, self-starter, organized and detail oriented.  Must be able to set priorities and multi-task. Work experience in the non-profit sector is preferred but not necessary.

Please send your resume to


This is a full time position based in Frankfort, IL.

Under the general direction of the Director of Development, the Events/Marketing Coordinator is responsible for assisting with the coordination and execution of The Arc of Illinois’ events, including seminars, exhibits, Speak Up and Speak Out Summit, and the annual convention. The Coordinator will also develop marketing materials, research to identify and recruit sponsors, update all social media, and be actively involved in the execution of print and media campaigns.

Duties & Responsibilities

The Events/Marketing Coordinator’s responsibilities include assisting with coordinating all trainings; developing Arc marketing materials, including Press Releases; researching potential sponsors for Business Partners; initiating and updating all social media.  Also under the supervision of the Director of Development, the Events/Marketing Coordinator will assist with The Arc website, create and maintain numerous databases (including the Holiday Appeal), research new marketing plans for The Arc of Illinois and research speakers and legislators when needed. Also, needs to be willing to assist the Director of Development as needed.


Bachelor’s degree in Marketing or Communications or knowledge and skill equivalent to a bachelor’s degree. One to three years of related experience. Excellent written and oral communication skills and detail oriented.

Supervisory Relationships

Full time position reports to the Director of Development.  Ability to attend events and travel across the state as necessary.

Skills and Knowledge

Must possess excellent organizational skills, detail-oriented with excellent written, oral and communication skills.  Experience with computer programs such as Word, Excel, Publisher, PowerPoint, Access.  Experience with Mail Chimp or other marketing automation platforms a plus. Ability to work well with a wide variety of people.

Please send your resume and salary requirements to

General Description

Works closely with the Program Director to support individuals and families to navigate the complex service system, educate and reach out to families especially focused on mid and downstate Illinois, and encourage improvements to the service system where appropriate.

 The Family Support Specialist should have the following skills and experience:

  • Excellent communication skills, experienced with speaking with families, providers & the division of developmental disabilities.
  • In-depth knowledge of government systems related to developmental disabilities, processes, organization, relationships, etc.
  • Knowledge of the Ligas settlement agreement and implementation of Medicaid waiver services in general.
  • Experience in handling complaints of family members & individuals.
  • Knowledge of DD providers.
  • The ability to communicate with, supervise and empower volunteers to be effective in their roles. Experience with volunteers given preference.
  • The ability to work cooperatively with people from different cultures and backgrounds.
  • Knowledge and understanding of issues and dynamics within families in crisis relating to needs for services.

Commitment Accountability

The Advocacy Coordinator will be hired, supervised and evaluated by the Family Support Network and Ligas Family Advocate Program Director.


  • Help families to better understand and strategize resolving complaints.
  • Outreach to central and downstate Illinois families on behalf of the Arc.
  • Speak knowledgeably about Medicaid waiver issues to families.
  • Problem solve about systems improvements that can be made to address barriers to services.
  • Work to educate families and self-advocates about the administrative and legislative system.
  • Represent the Arc of Illinois/ Family Support Network at state-wide conferences.
  • Contributes ideas, articles, and photographs to the production of the Family Support Network Newsletter as needed.
  • Partner with a minimum of three organizations and connect with families who have loved ones not receiving services to share information.
  • Other duties as assigned.

This position is 20 hours per week to work remotely.  We are looking for someone in central Illinois.  The position is non-exempt (hourly).

To apply for this role, please email

Since the 1950s, The Arc of Illinois has supported individuals, families and community organizations through information and resources, family support, training and advocacy.

The Arc of Illinois is an equal opportunity employer